Shipping Policy
Effective Date: 21.09.2024
Thank you for shopping with us! This shipping policy outlines the details regarding shipping options, costs and estimated delivery ties for your orders.
Shipping Methods
We offer the following shipping methods:
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Standard Shipping: estimated arrival between 5-7 business days
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Express Post: estimated arrival between 2-3 business days
Shipping Costs
Shipping costs are calculated at checkout based on the shipping method selected & weight to give you the cheapest shipping method possible.
Processing Times
All orders are processed within 1-3 business days. Please note that orders placed on weekends or holidays will be processed & shipped the next business day.
Delivery Times
Delivery times may vary based on the shipping method chosen and your location. While we strive to get your orders to you as soon as possible and meet these estimates, we cannot guarantee delivery dates due to potential delays from shipping carriers.
Tracking Your Order
Once your order has shipped, you will receive a confirmation email with a tracking number. You can use this number to track your order status.
Issues with Shipping
If your order hasn't arrived within the estimated delivery time, please contact us at hermiesdownunder@gmail.com. We will work with you and the shipping carrier to resolve any issues.
Changes to Your Order
If you need to make changes to your order after it has been placed, please contact us as soon as possible. Once an order has shipped, we cannot make any changes.
Contact Us
For information about our return policy, please refer to our Return & Refund Policy
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If you have any questions about our shipping policy, feel free to reach out to us at hermiesdownunder@gmail.com.